Cleaners raise flags from the Supply Check on the clean form. The shopping-list generator on the inventory page builds from open flags.
Contact & billing details per client, and the email address the daily cleaning-report draft is sent to. Full new-client onboarding (with properties & calendar) is in the new-client wizard.
Click a property to manage its amenities, photos, and guest access info. Hero photos appear as card thumbnails.
Three tiers define what’s included and how HCT bills each property. Read-only — tier configuration is managed in service_tiers.
Defaults to previous calendar month if period is blank. Requires co_host or full_service tier and an active owner link.
Open threads for co-host and full-service properties. Reply via the OTA's UI, then log the message here. Threads are created automatically when a confirmed booking is added.
Non-completed work orders ordered by priority then age. Click any row to view detail, update status, or complete the job.