Harry's Clean Team
The grid reads the standing roster underneath it and any dated exception on top. Click a square to mark someone sick, on leave, or available for a one-off. Nothing here blocks an assignment — the scheduling board warns you and makes you confirm, because reality overrides a roster often enough that a hard block would just teach you to stop keeping it current.
The week
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Demand is job length × crew size for every clean booked that day. Supply is what the roster says exists, capped at each person's daily maximum. A red day cannot be crewed from the roster on file no matter who you assign — that is a hiring or a re-booking problem, not a scheduling one.
Rostered on At or over their daily cap Rostered off Exception (sick, leave, holiday) No roster on file
Standing roster
The normal week for each cleaner. Tick the days they work, set the window they are contactable within, and cap their day. A cleaner can hold more than one pattern now — Mon–Fri 09:00–17:00 and Sat 09:00–13:00 — so long as two patterns do not claim the same day at the same time. This table edits their main one; use Apply to several above to set the same week across a group.
Apply one pattern to several people
Cleaner Days From To Max h/day Notes
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Fill the week
One button proposes a crew for every uncrewed job in the range, ranked by who usually cleans that property, who is freshest, and who has hours left in the day. Nothing is saved until you press Commit. Change anyone you disagree with first — this is a suggestion, not a decision. The draft is internally consistent: nobody is proposed for two jobs at once, and hours drafted here count towards their daily cap.
Open shifts
Jobs put in front of the whole team over WhatsApp. First person to tap Accept gets it and everyone else is told it has gone. A job needing two people stays open until both slots are taken, so the first acceptance does not close it. Anyone with no WhatsApp link still needs a phone call.
Job When Status Closes Responses
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Crew the unassigned jobs
Every scheduled clean with nobody on it. Pick one and the right-hand side ranks all eight cleaners against it — rostered, free, under their cap, not already somewhere else — worst last, with the reason spelled out.
Unassigned
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Pick a job on the left
Nothing selected.
Same-Day Turnovers
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Tap to view bookings
Check-outs Today
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Properties to clean
Check-ins Today
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Must be ready
Cleans Done
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Submitted today
Currently occupied —
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Checklist due
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Across all properties
Checklist overdue
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Missed period
Consumables tracked
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Across configured properties
Today's Priority Operations
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Guest stay
Owner block
+N more
Check-out
Scheduled clean
Unassigned
Clean done
Linen
Crew gaps
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Slots still to fill, soonest first
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Select a day
Click any day to see its events and actions.
Notifications
Last 7 days · bookings & changes
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Revenue This Month
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Across all properties
Active Now
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Currently occupied
Upcoming 30 Days
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Confirmed check-ins
Avg Nightly Rate
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Blended across OTAs
All Bookings
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Shortage Alerts
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Check-in within 7 days
With Service
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Sets out for cleaning
At Properties
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Sets in place
Total Sets Tracked
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Across all properties
Linen Status by Property
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Service Log
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Cleaners raise flags from the Supply Check on the clean form. The shopping-list generator on the Consumables tab builds from open flags.

Clients

Contact & billing details per client, and the email address the daily cleaning-report draft is sent to. Full new-client onboarding (with properties & calendar) is in the new-client wizard.

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Submitted Clean Reports
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Assign a CleanRecurring schedules →
Upcoming Schedule
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Pay per clean: $
Cleans by Cleaner
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Audit Log
Audit log
Activity audit log will surface here when the audit module ships.
Properties

Click a property to manage its amenities, photos, and guest access info. Hero photos appear as card thumbnails.

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Property Checklists
Create and edit cleaning checklists for each property
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Service Tiers

Three tiers define what’s included and how HCT bills each property. Read-only — tier configuration is managed in service_tiers.

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Owner Statements
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Generate Statement

Defaults to previous calendar month if period is blank. Requires co_host or full_service tier and an active owner link.

Guest Inbox

Open threads for co-host and full-service properties. Reply via the OTA's UI, then log the message here. Threads are created automatically when a confirmed booking is added.

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Open Work Orders

Non-completed work orders ordered by priority then age. Click any row to view detail, update status, or complete the job.

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Add Booking
Add Booking
Add Channel Connection
Log Linen Event
Crew this clean
Modules

Switch a module off and it disappears from the sidebar for everyone. Nothing is deleted — the data and the pages stay exactly where they are, so switching it back on restores it as it was.

Assign a Clean
New Client
Save the client, then add the daily-report email recipients.
New Consumable Item
New Tax Rule
Confirm Delete

Edit Checklist
Apply Template →

Applying a template copies its sections and items to this property’s checklist, replacing any existing checklist. The template itself is not modified.

Edit Service Tier
Owner Link
Property Terms — New Record

Saving will close the current term and insert a new one (audit trail preserved).

Edit Report

Log Message

Log a message that was sent or received via the OTA's UI. The Send button inserts a record only — no OTA API call is made.

Add Template
Variables: {{guest_name}} {{property_name}} {{check_in_date}} {{check_out_date}} {{property_address}} {{door_code}} {{wifi_name}} {{wifi_password}} {{check_in_time}} {{host_phone}} {{channel}}
New Guest Thread
Work Order
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New Work Order
Add Vendor
Add Asset